Refund policy
Last updated: September 2nd, 2026
We want you to love living with Everyday Poetics as much as we loved making it. Here's how we handle returns and exchanges.
ALL SALES ARE FINAL
All purchases are final. Because our room fragrance is a scent and wellness product, we're unable to accept returns or offer refunds or exchanges for change of mind, incorrect scent selection, or any other reason once an order has shipped — this applies whether the item has been opened or not. Once a bottle has been sprayed, we're no longer able to resell it, which is why we can't accept it back.
DAMAGED OR DEFECTIVE ITEMS
The one exception: if your order arrives broken or defective, we'll make it right with a replacement of the same item — we do not offer refunds for damaged or defective products, only exchanges.
Please email us at [info@cafestudiohome.com] within 7 days of delivery with:
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Your order number
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A photo of the damaged or defective item (and the packaging, if the damage looks shipping-related)